Shipping & Returns

Shipping

All domestic orders are shipped via FedEx or UPS ground. Orders are processed Tuesday through Friday excluding holidays. Orders received on weekend days, holidays and after 1pm CST will begin processing the next business day. Your merchandise will arrive to you in 4-10 business days depending on location. Unfortunately, we are unable to ship orders to P.O. Boxes. When purchasing, please provide a resident or business address so we can be sure your package arrives safely and on time.

In our continued effort to minimize waste and lessen our impact on the environment, please note that your order may arrive in a slightly used shipping box. Return shipping is $10 and will be deducted from your refund or store credit.

We ship internationally to most countries. Please contact us at info@aggati.com to find out international shipping costs. International customers are responsible for any additional duties/fees/VAT that might apply. All international sales are final.

Return and exchange policy

If you are not fully satisfied with the fit, color or styling of your product we will happily exchange it. Just email us at info@aggati.com or call 630.232.1700 with your request and we will do everything possible to get the right thing to you.

Shoes that have been worn cannot be returned unless there is a manufacturer's defect. We suggest trying on your shoes inside and on a carpet.

Full price items may be returned for a full refund, less $10 return shipping. Sale and promotional items may be returned for a store credit or exchange. Shoes and Handbags must be returned within 14 days. Jewelry is NOT-RETURNABLE.

Items marked as final sale are non-returnable. Any item purchased for 20% off or more is a final sale. All international sales are final.

Please use the following guidelines when returning your shoes:

Please call us at 630.232.1700 to request a Return Authorization and to receive a prepaid UPS return label via email. Please use this label to return your item(s) to us. Please send your item(s) using your nearest UPS shipping center or drop box. $10 will be deducted from your return or store credit when we receive your return.
Merchandise must be returned in original condition and with all original tags attached. Footwear returns must in be sent in proper shipping box with the original shoebox inside.
Returns postmarked more than 14 days after the date of your original receipt will be given a store merchandise credit for the current selling price. Returns are not accepted 30 days after the date of your receipt.
You may also return the shoes to us via the courier of your choice. Please insure your shipment, as we are not responsible for lost or damaged returns.

All returns or exchanges send to:
AGGATI
500 S. Third St. Suite 117
Geneva, IL 60134

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